Urgent Care Services

Urgent Care Service Providers

The following is a list of alternative providers of urgent care. They can be accessed directly by patients. When the demand for urgent appointments is very high, the practice’s capacity to provide them may be exceeded; in this situation, you will need to use one of the alternative providers listed below. 

Urgent Care Centres

These “walk-in” centres are run by experienced clinicians usually including GPs. Some have access to investigations such as blood tests, ECGs, and X-Rays.

They can diagnose and deal with many of the common urgent problems that present to both general practice and A&E such as:

  • stomach pain
  • coughs, colds and breathing problems
  • vomiting and diarrhoea
  • skin infections and rashes
  • high temperature in children and adults
  • mental health problems
  • broken bones and sprains
  • injuries, cuts and bruises
  • wound dressing
  • emergency contraception

To find your nearest urgent care centre please see the tabs below or click on the following link:

Find urgent treatment centres – NHS (www.nhs.uk)


Scunthorpe Urgent Care Centre

Scunthorpe General Hospital
Cliff Gardens
Scunthorpe DN15 7BH

This service is open 8am to 8pm, 7 days a week.


John Coupland Hospital

Ropery Road, Gainsborough, Lincolnshire, DN21 2TJ

01427 816 500

This service is open 8am to 8pm, 7 days a week.


Goole Urgent Treatment Centre

Goole and District Hospital
Woodland Avenue, Goole, DN14 6RX
Telephone: 01405 720720

This service is open 7am to 8pm, 7 days a week


Story Street Walk-in Service

Story Street Walk-in Centre
Wilberforce Health Centre, 6 – 10 Story Street, Hull HU1 3SA
Telephone: 01482 335180
This service does not have x-ray facilities

This service is open 8am to 8pm, 7 days a week

Urgent Care Alternative Providers

Minor Ailments Scheme

Many minor ailments can be treated by pharmacists with medications provided without charge to those who are eligible to free prescriptions. Click here for more information.

Walk in to any pharmacy and ask to be seen under the Minor Ailments Scheme. 

Urgent Eye Care Service

You should contact your chosen optical practice by telephone and ask for an urgent eyecare service appointment. Please do not visit the practice without first booking an appointment

More urgent cases will be seen within 24 hours. You will be contacted by an Urgent Eyecare Service optometrist within a few hours to discuss your symptoms further, either by phone or by video call.

Find available providers by clicking here.

The nearest participating optician is: 
Smith and Walker, 16 High Street, Barton upon Humber, DN18 5PD
Telephone: 01652 632315

Mental Health Access Team 

Mental health risk/needs assessments for people experiencing a mental health crisis.

Intensive home treatment on a 24/7 basis as an alternative to inpatient treatment in the acute Adult Mental Health Unit at Great Oaks, i.e. ‘a gate keeping’ role to the unit. Facilitation of early discharge when Admission is found to be necessary. 

This service is available 24/7

Address: Great Oaks, Ashby High Street, Scunthorpe, North Lincolnshire DN16 2JX

Telephone: 03000 246181