Welcome to Bridge Street Surgery.
If you have a query or for Online Consultations please use the on-line patient triage form by clicking on this link. We appreicate our phone lines can be sometimes busy and this is a quicker way of getting through to us. This can be used for admin related requests, medical issues or to ask for on-line advice.
Latest guidance on coronavirus : please click on the following link to read the most up to date guidance:
We are booking face to face appointments. Any patient who feels they need a face to face appointment can request one. However, if your medical issue can be dealt with over the phone then this is the preferred method. Please note when booking a telephone appointment it may not be at the exact time when the Gp phones you but they will try and ring you as near to your allocated time as possible
Anyone seeing a Healthcare Professional must wear a face covering and hand sanitiser is used on entry.
Safeguarding is everyone's business
All the surgery staff have safeguarding training and are always willing to talk to anyone concerned about the safety of a member of our community. Here are some numbers and websites which may be helpful-
If you are concerned about a child
If you are concerned that a child is being abused or they may be at risk of harm, you should contact North Lincolnshire’s Children’s Services on:
01724 296500 (9am to 5pm Monday to Thursday, 9am to 4.30pm Friday)
01724 296500 (answerphone – out of office hours and at weekends)
999 – Police emergency
The NSPCC has lots of useful advice there website can be found at https://www.nspcc.org.uk/
If your baby or the baby of someone you know is crying and causing distress advice can be sought at http://iconcope.org/
Childline offers support to children and young people. Their website has contact details and lots of useful support https://www.childline.org.uk/
Advice if you think an adult is being abused
If you think an adult who is unable to protect themselves is being abused contact,
The Safeguarding Adults Team Hewson House Station Road Brigg North Lincolnshire DN20 8XB
Telephone: 01724 297000
Email address: firstname.lastname@example.org
The Ann Craft Trust https://www.anncrafttrust.org/ has advice on safeguarding young people over 18 particularly those with a learning disability as well as what to do if you suspect a sports coach is being abusive.
Domestic abuse may affect any intimate relationship within a family setting. This may include the use of excessive control, coercive or threatening behaviour as well as physical abuse such as hitting or slapping someone. You can refer yourself or ask for help for someone else by contacting The Blue Door via their helpline on 0800 197 47 87, at their office on (01724) 841 947 or email email@example.com
If the risk of harm is high at the present moment ring the police on 999
Refuge, (a charity) have a 24 hour helpline accessed by ringing 0808 2000 247
Men's advice line - 0808 801 0327
The EVERYMAN Project 0207 263 8884 supports men who are violent or concerned about their violence.
Dr A S Whitaker & Partners - Care Quality Commission
Carlsberg don't do doctoring - but if they did it would 'Probably' be like Bridge Street Surgery.
In the latest patient survey we have come one of the 'top' surgeries in the area in the area, with 93% of patients recommending us.
At this practice you can book appointments in advance. You can have more than one problem dealt with at one appointment. We have a morning open access surgery for urgent problems every weekday 9 - 10.30am. The receptionists will now ask you for a brief description of your urgent problem so that you can be booked into the appropriate appointment.
You can talk to a GP on the phone by booking an appointment so we ring you at a prearranged time. You can see a doctor outside normal working hours as we do extended hours on Tuesdays and Thursday evenings. You can also see the same doctor for regular care of long term conditions.
Why? This is because we are a fairly small practice that has been established for a long time, and has a long tradition of respect between doctors and patients. We are big enough to have a variety of skills and special interests, but small enough to know most of our patients, and our patient's families. We have a lot fewer patients per GP than most practices, because we want to do a good job that satisfies us, and this usually satisfies our patients. We have both male and female GP's so you can choose the appropriate sex for your complaint! We are happy to be old fashioned, but we are quick to use new technology if it helps us and our patients. For example - making appointments and requesting prescriptions online is much
better than by phone. Online access works really well (most of the time). See EMIS Access
At this practice your records can be seen by doctors and staff at other practices in the area. All the doctors have their own 'special interests', which means that we can provide a lot of services such as coils and minor operations that other practices have to refer patients for. Our building is old and a bit inconvenient, but it is beautiful and has character.
How we use your data
This Practice have appointed Barry Jackson to be the Data Protection Officer (DPO) He is employed by N3i and can be contacted through their service desk on phone: 0300 002 0001 or email: firstname.lastname@example.org .
Please have a go at completing the new Friends and Family Test (especially if you are recommending us!), by clicking on this link. FFT
Telephone calls are recorded for training and monitoring purposes! for Repeat prescriptions phone only between 10 and 4 (or go online)
We have a new system which we hope will help improve our service. Answering the phone is a big workload for us, and we try to do it well and efficiently, but the number of calls we get has risen hugely and we struggle to cope. Patients will increasingly find that we will be reserving phone contact with us to issues that cannot be dealt with either by online requests, or for example ordering prescriptions through a pharmacy. In this way we hope to be more available to more urgent medical matters.
Bookable minibus service for rural villages run by the council
You have to register to use this new service, which is already up and running in most of our area. see Call Connect or JustGo
GP earnings now have to be published here on our website. Our last years taxable average earnings of the 2 partners and 3 salaried doctors was £74,357. Quite a lot of this money has been earned by work we do on top of our normal GP work at Brigg, such as doing Appraisals and teaching.
Friends and family test introduced for GP practices
If you want us to carry on at Bridge Street Surgery and not be merged with other practices in a faceless megapractice then please record your recommendations by using the following link. FFT
Online record access including appointments and repeat prescriptions.
You can now request repeat medication and make appointments via the internet 24/7. Please register at reception. It is so much better than phoning. You can also view some parts of your medical records like blood test results. Do you still book holidays or train tickets on the phone?
Like to register?
If you are moving into our area and wish to register click on the link below to open the form. When you have printed the form and completed all of the details please bring the form to the surgery or email it to us at email@example.com.
We also welcome patients who wish to transfer from other practices if you live within our practice boundary. Please click on the image below to check that you live within our practice boundary.
We are experiencing a high volume of new patient registrations. Please allow 4 weeks for your registration to be accepted and processed. You will then be able to book an appointment with the Doctor. Please ask Reception for an online registration form to book appointments and order prescriptions.
We have access for wheelchairs, toilet facilities and car parking spaces for patients. At the Brigg surgery disabled patients are welcome to park in our rear car park and use the back door, which is operated by a buzzer system at the right hand side of the door.
(Site updated 25/11/2022)