We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please write to the practice manager who will deal with your concerns appropriately. These can be submitted via our email nl.b81063@nhs.net. Further written information is available regarding the complaints procedure from reception.